Workspace settings
SettingsGeneral holds the basics about your business. These show up in navigation, on invoices and in team invitations.
Who can do this
- Owner
- Admin
Agents can open Settings › General but the fields are read-only.
What you can change
| Field | Required | Where it shows |
|---|---|---|
| Workspace name | Yes | Navigation, invoices, team invitations |
| Industry | No | The workspace header |
| Website | No | The workspace header, as a link |
| Logo | No | Navigation and the workspace switcher |
Select Save changes when you are done.
Logo
Select Upload logo (or the tile itself when empty). JPEG, PNG or WebP.
To remove it, hover the tile and select the small bin icon in the corner.
More than one workspace
A workspace is one business: one WhatsApp connection, one contact list, one team, one subscription. Use separate workspaces when you genuinely run separate businesses.
You do not need a second workspace to run a second phone number. Enable extra numbers on the same WhatsApp Business Account instead, which keeps one inbox, one contact list and one bill. See phone numbers.
To create another workspace, use the workspace switcher in the sidebar. Each new workspace needs its own plan and its own payment before it can send.
Related
- Team and roles
- Who gets in and what they can do.
- Billing
- Plans, seats, GSTIN and invoices per workspace.