Team Setup
Add your team members and assign roles so everyone can work from the same WhatsApp inbox.
Inviting Team Members
- Go to Settings > Team
- Click Invite Member
- Enter their email address and select a role
- They'll receive an email invitation and can join in one click
Roles
Boldally Chat has three roles:
| Role | What They Can Do |
|---|---|
| Owner | Full access including billing, team management, and all features |
| Admin | Manage team members, templates, campaigns, and conversations |
| Agent | View and respond to assigned conversations, use quick replies |
Agent Limits by Plan
| Plan | Included Agents | Extra Agent Cost |
|---|---|---|
| Starter | 3 | ₹299/month |
| Growth | 5 | ₹399/month |
| Business | 10 | ₹499/month |
Removing Team Members
Go to Settings > Team, find the member, and click Remove. Their access is revoked instantly. Any conversations assigned to them can be reassigned to another agent.